Great Resignation not over: 20% of workers will quit in 2022

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  • The Great Resignation – the record number of people that have left their jobs since the beginning of the pandemic – shows no signs of abating.
  • One in five workers plan to quit their jobs in 2022, according to one of the largest surveys of the global workforce.
  • Although most are seeking higher salaries, over two-thirds say they are seeking more fulfilment in the workplace.

The Great Resignation, a term coined in May 2021, describes the record number of people leaving their jobs since the beginning of the pandemic. After an extended period of working from home with no commute, many people have decided their work-life balance has become more important to them.

This revolution in the world of work appears to be continuing apace, with one in five workers globally planning to quit in 2022. That’s the key finding of consultancy firm PwC’s Global Workforce Hopes and Fears Survey of more than 52,000 workers in 44 countries and territories, carried out in March 2022. It says pay is unsurprisingly the main factor in people wanting to change jobs, with 71% citing it as a key reason.

Men were more likely than women to say they were fairly rewarded financially. The report authors say this reflects long-standing problems in wealth inequality, and they highlight the need to advance the gender-equity agenda, including pay transparency and higher female participation in the labour force.

The World Economic Forum has been measuring gender gaps since 2006 in the annual Global Gender Gap Report.

The Global Gender Gap Report tracks progress towards closing gender gaps on a national level. To turn these insights into concrete action and national progress, we have developed the Closing the Gender Gap Accelerators model for public private collaboration.

These accelerators have been convened in ten countries across three regions. Accelerators are established in Argentina, Chile, Colombia, Costa Rica, Dominican Republic, and Panama in partnership with the InterAmerican Development Bank in Latin America and the Caribbean, Egypt and Jordan in the Middle East and North Africa, and Kazakhstan in Central Asia.

All Country Accelerators, along with Knowledge Partner countries demonstrating global leadership in closing gender gaps, are part of a wider ecosystem, the Global Learning Network, that facilitates exchange of insights and experiences through the Forum’s platform.

In 2019 Egypt became the first country in the Middle East and Africa to launch a Closing the Gender Gap Accelerator. While more women than men are now enrolled in university, women represent only a little over a third of professional and technical workers in Egypt. Women who are in the workforce are also less likely to be paid the same as their male colleagues for equivalent work or to reach senior management roles.

In these countries CEOs and ministers are working together in a three-year time frame on policies that help to further close the economic gender gaps in their countries. This includes extended parental leave, subsidized childcare and removing unconscious bias in recruitment, retention and promotion practices.

If you are a business in one of the Closing the Gender Gap Accelerator countries you can join the local membership base.

If you are a business or government in a country where we currently do not have a Closing the Gender Gap Accelerator you can reach out to us to explore opportunities for setting one up.

Job satisfaction

Yet money isn’t enough by itself to retain workers, who were almost as likely to cite intangible factors related to meaning. Job fulfilment and the ability to be one’s true self at work were ranked second and third among employees considering a job change.

While some managers may fear employees discussing sensitive and potentially divisive social and political issues at work, the survey found that 65% of workers discuss such issues with colleagues frequently or sometimes, with the number higher for younger workers (69%) and ethnic minorities (73%). The PwC report encourages employers to do more to facilitate and support these conversations.

A chart showing the most important factors when considering a change in work environment, % of respondents

Pay, closely followed by fulfilment, were the most important factors when considering changing jobs.

Image: PwC

Flexibility is key

Work flexibility is of increasing importance to staff, according to the report. However, there’s a disconnect with how employers see things: 26% of employees said they would prefer full-time remote working, but only 18% said their employer is likely to adopt that model.

Another 18% said their employer is likely to require full-time in-person work, which just 11% of employees prefer.

An infographic showing survey respondents thoughts on being able to work remotely and their expectations for their current job roles 12 months from now

Expectations for current working patterns 12 months from now.

Image: PwC

Of course, a significant proportion of the global workforce is unable to work remotely. This group – 45% of respondents – reported less satisfaction with their job than those working in hybrid or fully remote work settings (50% compared to 63%), found the survey.

They are also “far less likely than others to say they find their job fulfilling, believe that their team cares about their well-being, think that they’re fairly rewarded financially, or feel they can be creative in their work,” according to the report.

Specialisms go a long way

Workers with specialized training are in high demand – and they know it, according to the survey.

This group was far more confident about asking for pay rises (41%, compared to 25% of workers with no specialized training) or promotions (37%, compared to 21%) in the next 12 months.

And empowered employees means greater job satisfaction – which in turn is good news for the company, PwC says, as these employees were far more likely to recommend their place of work (45%, compared to 29% of workers with no specialized training).

An infographic showing how specialised training empowers workers

Workers with specialized training are more likely to recommend their place of work.

Image: PwC

Employers must change their focus

The survey concludes that companies “must tailor their workforce strategy to the unique needs of their workers” if they are to succeed in today’s challenging environments.

It’s something that Professor Dr Isabell Welpe, of the Technical University of Munich, would likely agree with. Talking to the World Economic Forum in 2021, she said that employers need to change their focus in order to attract and retain staff. “The new normal with more possibilities for asynchronous work should enable a win-win situation for workers and organizations alike,” she said.

“The pandemic has also shown that companies that have focused on recruiting highly trustworthy, highly committed and performance-oriented individuals found the transition to more flexible and future-oriented work much easier.”


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