Salary: £37,097 to £46,859
Location South West London – Merton
Hours: 36 per week
Contract Type: 12 month Fixed Term Contract
Clarion Housing Group is the country’s largest housing association with 125,000 homes nationwide. We’re a social landlord, providing affordable homes overwhelmingly for people who can’t meet their housing needs on the open market, a property development company, a charitable foundation and a repairs and maintenance service.
The Repairs & Maintenance Team manage and oversee the delivery of the Groups in-house and external repair service based on the agreed regional boundaries. The key objective is to ensure that providers deliver the service to Clarions set customer service standards and operate within the agreed PPV and PPP cost model. The team also ensure that mechanisms are in place to agree exception works and ensure in-house and external repair providers remain within the agreed budget. The teams also manage the complex repair programme ensuring environmental health notices and legal disrepair case are well managed to conclusion and the business risk are minimised.
We’re looking for two Maintenance Surveyors to carry out pre & post-inspections and create reports for responsive repairs, void works and cyclical repairs. You’ll be the face of Clarion for our customers, delivering the highest levels of customer satisfaction and managing the performance and progress of our contractors, ensuring that quality works are delivered on time, with minimal defects and to a regional budget of £10m, all within relevant statutory regulations and compliance.
We’ll look to you to deliver a professional surveying service including overseeing major and complex disrepair works, responsive repairs, voids and aids, and adaptations, carrying out diagnostic inspections, surveys & technical reports and providing accurate technical advice with competent and thorough surveys.
You’ll identify and manage insurance claims including property inspections and managing decants, liaising with loss adjusters and the insurance team, and you’ll be the technical lead during the handover of any new developments.
Other responsibilities include
- Effective and efficient control budgetary spend of approx. £2m
- Review invoices and requests for payment from contractors, challenging and resolving submissions
- Deliver and effectively manage legal disrepair claims and Environmental Health Orders and provide detailed reports
- Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service
- Management and coordination of empty properties to ensure minimal rental loss and maximum return.
You’ll hold a Diploma in Surveying, Property and Maintenance Level 3 and be a member of a relevant professional body such as RICS or CIOB. You’ll need a good knowledge of the Social Housing Sector and awareness of its regulations and a demonstrable knowledge of building construction, building and regulatory standards, planning regulations, health & safety and other legislation relevant to asset management.
We’re seeking surveyors with experience of financial management and controls within a contractor management and day to day repairs delivery, and knowledge of effective professional surveying service.
If you have excellent communications skills, and are capable of liaising with residents, contractors and other stakeholders, we very much look forward to hearing from you.
What you can expect from us
Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-
- Competitive salaries that are benchmarked regularly against current market rates
- Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
- A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
- Matched pension contributions of up to 7.5% of your salary with generous life assurance
- Flexible and agile working for the majority of our employees.
Other perks
- Company Bonus Scheme
- Eye care vouchers
- Holiday trading scheme allowing you to buy and sell leave
- Free counselling and legal advice scheme for you and your family
- Interest free loans for season ticket and study leave
Closing Date: 15th July at midnight
For further details on this vacancy and to download the role profile Maintenance Surveyor please visit our website at https://careers.clarionhg.com/ or click ‘apply’.
Applicants must be able to travel across regions as required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.
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