Newport-based Convey Law has won three top awards at the Estate Agent of the Year Awards in recognition of delivering outstanding customer service.
The conveyancing legal practice scooped three prestigious conveyancing awards – the Regional Award for Wales and the Bronze Award in the National Conveyancing Group of the Year Award – as well as Best in County for Newport – at the ceremony in London.
The ESTAS, known as the ‘Oscars’ of the property world, are the largest awards for the residential property industry and honour the best agents, conveyancers and mortgage advisors in the UK.
Convey Law managing director Lloyd Davies and legal director Phillip Edwards were presented with the awards by celebrity host Phil Spencer, presenter of Location Location Location.
Mr Davies said: “We are honoured to receive these three awards in recognition of the consistently outstanding service our conveyancers have delivered throughout one of the busiest times for the industry since the Second World War.
“The combined effect of the stamp duty holiday and a demographic shift triggered by the pandemic meant a surge in demand for our services during what was a difficult time for everyone. I am very proud of the Convey Law team who have been recognised by our clients, winning these awards through their hard work and dedication.”
The awards are powered by the ESTAS online customer review platform, meaning that they are directly based on customer satisfaction. The 2021 Awards shortlist was calculated following the evaluation of 60,000 client reviews.
Mr Davies said: “The awards are extremely well-thought of in the industry because they directly relate to a company’s performance day in day out so a real indicator of how well we have done.”
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