Western People — Jobs boost for Ballina as TELUS are creating new positions

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TELUS International Ireland, the global customer experience and digital IT solutions provider, has announced 300 new jobs to be filled over the coming year at its sites in Ballina, Dublin and Cork.

These new jobs will span a range of areas including tech and customer support, shared services, cloud infrastructure and AI.

Today’s jobs announcement follows the creation of 30 new roles at TELUS International AI Data Solutions on Emmet St. in Ballina last year. It has not been confirmed how many positions will be in Ballina specifically as of yet.

In addition to the 300 new jobs, TELUS International Ireland is also making major investments to upgrade facilities at its three sites. This includes a brand new recruitment centre, a serenity room, a state-of-the-art onsite gym and a refurbished restaurant area.

Taoiseach Micheál Martin says “TELUS International Ireland is already a significant employer on both a national and regional scale and I’m delighted to see this further expansion.

“In my own city of Cork, I have seen the contribution of TELUS International Ireland to the economy and the local community first-hand, and I’m excited to see how this growth will create new opportunities for talent and investment across Cork, Dublin and Mayo,” Mr Martin said.

Vice President of Operations and General Manager at TELUS International Ireland and France, Roger Clancy says “Our Irish operation continues to grow as we enhance our offering as a digital customer solutions partner to global disruptive brands and expand into new areas of AI and data annotation.

IDA Ireland’s Department Manager for Regional Development & Enterprise, Ray O’Connor stated: “TELUS International’s continued commitment to Ireland is very welcome. Along with the already announced jobs in Mayo, this substantial announcement of 300 new jobs across its three Irish sites demonstrates Ireland’s potential to deliver in an increasingly digital world. I’d like to wish TELUS International every success with this expansion.”

TELUS International Ireland is actively recruiting for these new roles, and more information can be found at www.telusinternational.com/careers.

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